Legal notice

Seller: OUDELIER

Representative Director: ESTHER MAYUMI PIMENTEL

Address: 2934-2 Makino, Minokamo City, Gifu Prefecture, 505-0016, Japan

Phone Number: +81 80-7671-4769

Email Address: contact@oudelier.jp

Selling Price: Listed on each product page

Additional Fees: Shipping fee, Consumption tax (included in the product price)

Payment Methods and Timing:

• Credit Card Payment (Settlement at the time of order)
• Bank Transfer (Within 7 days after placing the order)
• Convenience Store Payment (Within 7 days after placing the order)
• PayPay and other electronic payments (Settlement at the time of order)

Product Delivery Time: Ships within 1-3 business days after order confirmation

Delivery Method: Delivery via courier service

Returns, Defective Goods, and Cancellations:

• Returns are accepted only for unopened and unused products within 7 days of delivery.
• For defective products, we will exchange or refund the item if contacted within 7 days of delivery.
• In case of returns due to customer preference, the customer is responsible for return shipping costs.
• Opened perfumes cannot be returned due to hygiene reasons.

Return Deadline: Within 7 days of product arrival

Refund Policy: Refund will be processed to the designated account within 5-10 business days after confirming the returned product.