特定商取引法に基づく表記

Seller/Vendor: OUDELIER

Authorized Representative: ESTHER MAYUMI PIMENTEL

Address: 2934-2 Makino, Minokamo City, Gifu Prefecture, 505-0016, Japan

Contact Number: +81 80-7671-4769

Email Address: contact@oudelier.jp

Selling Price: As listed on each product page

Other Required Charges: Shipping fee, Consumption Tax (Included in the product price)

Payment Methods and Timing:

• Credit Card Payment (Settlement at the time of order)
• Bank Transfer (Within 7 days after placing the order)
• Convenience Store Payment (Within 7 days after placing the order)
• PayPay and other electronic payments (Settlement at the time of order)

Product Delivery Time: Ships within 1–3 business days after order confirmation

Delivery Method: Delivery via courier service

Returns, Defective Items, and Cancellations:

• Returns are accepted only for unopened and unused products within 7 days of delivery.
• For defective items, we will process an exchange or refund if contacted within 7 days of delivery.
• For returns due to customer's personal preference, the customer will shoulder the return shipping cost.
• Opened perfumes are non-returnable due to hygiene reasons.

Return Deadline: Within 7 days from the product arrival date

Refund Policy: Refund will be processed to the designated bank account within 5–10 business days after confirming the returned product.